How to place an order?
once you’ve added your items to the cart, simply click the “check out” button and follow the guided steps. we’ve made the process quick and secure for a smooth experience.
Which methods of payment do you accept?
we accept major credit cards, debit cards, Paypal, and bank transfers via Paypal. all payments are processed securely.
How safe is my personal information?
our website uses SSL Encryption to protect all data during checkout. your information is never shared or stored without purpose. for more details, visit our privacy policy.
How does shipping work?
we work with trusted global partners and artisans to offer premium pieces from around the world. this means your order may ship from countries such as Germany, USA, Italy, or China. depending on the method selected, delivery may take 3–11 business days. international shipping is available.
Can I cancel an order?
yes — cancellations are accepted within 24 hours of placing your order. simply email us with your reason. once approved, refunds are processed within 24–48 hours.
How does packaging work? is it gift-ready?
yes — all orders are thoughtfully packaged, and select pieces come in premium, gift-ready presentation.
our Cat series, Zeus series, and Natural Fritillary lock series arrive in a branded hard box with a custom dust bag, offering a luxurious unboxing experience — ideal for gifting or personal collecting.
all other items are carefully packed in our standard protective box, ensuring safe delivery with minimalist branding and clean presentation.
if you're ordering a gift, you may leave a note at checkout — we’re happy to keep pricing info hidden and add a personalized touch where possible.
What materials do you use in your bags?
Most of our bags are made from full-grain leather — including cowhide and sheepskin — known for its strength, natural texture, and ability to develop a beautiful patina over time.
We also offer select designs crafted with high-quality vegan leather (PU or PVC-based), chosen for its smooth finish, durability, and cruelty-free appeal. Each material is carefully selected to match the spirit and structure of the design it belongs to.
Are your bags handmade?
Not all of our products are fully handmade.
However, most pieces undergo final hand-finished touches, such as edge painting, polishing, hardware placement, and quality inspection. This blend of precision techniques and artisanal detailing ensures every bag looks and feels elevated.
